Dedicated security event dispatchers keep information moving between personnel, supervisors and event leadership. Simon 24.7 integrates dispatch into the command structure so assignments, resource status and incident reports reach the right people.
Dispatch responsibilities are defined before the event. The dispatcher needs a clear channel plan, call signs, supervisor contacts, post list and escalation procedures. A dedicated dispatch position supports coordination while field supervisors retain responsibility for tactical decisions and personnel direction.
SERVICE SCOPE
How We Support Your Event
01
Radio coordination
Manage security radio traffic and relay assignments, location information and operational updates.
02
Resource accountability
Track post and team status, requests for assistance, relief coordination and changes reported by supervisors.
03
Incident documentation
Maintain an operational incident log and escalate reports through the agreed command structure.
OPERATIONAL PLANNING
What We Coordinate
Dispatcher briefing and an agreed communications plan
Post, resource and supervisor contact information
A consistent process for requests and status updates
Time-stamped operational logging where included
Escalation and shift handoff procedures
START THE CONVERSATION
What We Need From You
Provide event dates and coverage hours, staffing and post plans, radio arrangements, command location, supervisor contacts and any logging requirements. We will define the dispatch scope and coverage needed.