Duty of Care · Travel and field operations

When plans change, who makes the call?

When your people travel or work away from their usual base, the safety plan has to work on the ground. The Simon Agency helps you prepare the assignment, coordinate support while it’s underway, and follow through when an incident occurs or the work is complete.

How we support your team

From the first itinerary to the final check-in.

We agree on the people, locations, and coverage your assignment calls for. That gives your team a plan it can use before departure and a clear way to adapt it on the ground.

01 · Before

Prepare the people and the plan.

Assess destination and site risks, brief travelers, and agree on check-ins and escalation contacts. Coordinate security drivers, protective personnel, or other local resources where the assignment calls for them.

02 · During

Stay coordinated as conditions change.

Support agreed check-ins and movements, assess disruptions as they arise, and help your decision-maker weigh whether to proceed, reroute, or hold. If someone needs help, coordinate with designated contacts and appropriate local resources within the agreed scope.

03 · After

Close the loop.

Confirm the assignment has concluded or hand off unresolved concerns to the designated lead. Where agreed, document material changes or incidents and use the debrief to improve the next assignment.

Illustrative scenario · Executive travel

The road closes. The team is already on the ground.

A demonstration closes the planned route to a public appearance, and the venue has moved its entrance. Before the team moves again, someone needs to confirm that the new entrance is usable and relay the change to the driver and venue lead.

Personnel coordinating access near a venue entrance

How the plan holds up in practice

Before · Set the decision points

Identify a backup route and a place to hold. Agree on who can authorize a change and who will confirm venue access.

During · Verify, decide, and coordinate

Confirm usable routes and entrances, then give the designated lead the trade-offs of rerouting, delaying, or holding. Once a decision is made, align the travelers, driver, and venue contact and confirm the next check-in.

After · Confirm and debrief

Confirm the team’s status and any remaining needs. Record what changed and what the team should carry into its next movement plan.

Planning a trip or field assignment?

Share your itinerary, assignment, or immediate concern. We’ll discuss where your team needs support and confirm what we can provide for the locations and timing involved.

Request a confidential consultation